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Public Health, Preparedness and Response Services

Learn how Optum Serve can provide you with strategies to prepare for, respond to and recover from emergencies, crises and disasters in your community.

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Prepare for, respond to and recover from public health challenges

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Health Protection Programs


  • Lessen health risks and threats to individuals and communities with customized tools.
  • Access comprehensive infectious disease prevention and management.
  • Get full-service care coordination from treatment to health care services.
  • Leverage leading-edge analytics and data visualization.
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Preparedness Programs – Readiness


  • Augment internal resources with specialized expertise and tools to ensure readiness for crises, such as natural disasters and infectious disease outbreaks.
  • Be ready for rapid deployment in an emergency, with bundled services for planning, staffing, contracting and more.
  • Implement training and coordination exercises for staff and community resilience.
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Emergency Response and Recovery


  • Converge information and resources when and where needed to lessen the impact of a crisis with comprehensive support offerings.
  • Get full-service medical event management with staffing support and Mobile Medical Units (MMUs).
  • Access satellite communications and recovery operations services.
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Equity focused delivery solutions

  • Access support programs to address health disparities and promote health equity.
  • Get tailored programs for targeted medical solutions for a variety of underserved communities, including migrant, rural and more.
  • Create customized programs for community engagement, education and awareness campaign programs. 
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Assured Access: Rapid resource deployment

We offer customized emergency response programs and Continuity of Operations Plans (COOPs). Our plans cover everything from real-time decision support and health communication strategies to on-site medical teams, scalable response resources and more.
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Understanding social determinants of health

Learn how comprehensive data analytics of social and behavioral factors known as social determinants of health (SDOH) can help you better understand health and well-being impacts to make your community healthier.

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Full-service public health emergency preparedness and response

Optum Serve can help you improve the health and well-being of the people you serve.