Skip to main content

Peer Support Services for Behavioral Health

Our peer services help people move from treatment to daily life and reduces re-admission.

Peer Program Outcomes

As more states want peers as part of their plans, we have led the way in making these services available.

Outpatient usage

States saw an 11% decrease in outpatient usage.*

Inpatient usage

There was a 26% decrease in inpatient admissions.*

ER visits

States saw an overall 17% decrease in ER visits.*

Medications

There was an overall 20% increase in medication adherence.*

White paper

Peer support: Impact on behavioral health recovery

Optum supports peer services in mental health systems in over 20 states, creating better treatment adherence, fewer re-hospitalizations and lower costs.

*Optum Tableau Workbook: BH Case Management Internal monthly/quarterly performance review, 2021.