Our expertise
We accelerate transformation by offering unmatched consulting solutions.
- Health services research: We support the transition to value-based care through guidelines informed by quality patient experience data.
- Health system modernization: Our consultants use data-driven insights to model the impact of changes in health care delivery.
- Population health management: We identify health factors for discrete populations. We study how interventions can improve health outcomes.
- Program integrity: Our insights can increase the effectiveness of our national health system.
- Public sector health care programs: Our deep understanding of public sector health care programs, and the individuals they serve, guides our analytic approach.
- Quality measures: We create quality measures to help state and federal governments improve health care delivery.
- Value-based payment systems: We help clients test new payment systems to encourage better-coordinated care.
Our capabilities
We work across the public, nonprofit and private sectors to create new programs that benefit people across the nation.
Strategy and management consulting
We create strategies that aligns with each client’s defining mission.
Advanced analytics
We bring economic, policy and content expertise to all projects. This informs our analyses and reveals the most actionable insights.
Policy research
Our rapid-cycle evaluation of programs accelerates vetting.
Program design, implementation and evaluation
We support end-to-end program design, implementation and evaluation. This improves cost efficiency and impact among populations served.
Learning and diffusion/technical assistance
We deliver continuous improvement by identifying gaps in program efficiency and translating learning theories into practice.
About us
Our health policy and consulting solutions are a business unit within Optum Serve. This is the federal health services business of Optum.
We are a premier national health care and human services consulting firm. We solve problems for organizations in the public, non-profit and private sectors.
We provide our clients with high-quality products and insightful support. Our goal is to maximize the delivery of programs and services to make a difference.
We support organizations at all levels of health care and human services.
- Associations: We provide data analyses that offer insights into disease burden and workforce optimization.
- Federal government: We help federal agencies develop and launch new programs. We maintain and improve existing programs. Our target populations include military personnel, Veterans, Medicare and Medicaid beneficiaries, and other vulnerable individuals.
- Foundations: We offer foundations research and insights on coplex health services needs across the nation.
- State and local governments: We work with state and location government organizations to design, implement and improve programs.
ISO 9001:2015 Certification
The International Organization for Standardization (ISO) maintains ISO 9000:2015. This is an internationally recognized standard for quality management systems and the methods for attaining those standards. Optum Serve Consulting’s quality management system meets all ISO 9000:2015 requirements.
We have developed a high level of confidence in Optum Serve, which enables us to focus on details necessary for quality work and outcomes.
Federal agency
More resources
Federal government contract vehicles
We hold a range of contract vehicles that enable us to offer policy analytics and consulting services to federal clients.
Our capabilities
Our expertise spans policy design to program research and more.
Our careers
Explore our opportunities to drive real-world change in health care.
Our leadership
Meet the team driving Optum Serve Consulting.