We help improve patient experiences, outcomes and cost savings
The image shows a dotted line connecting Diagnosis, Referral/Treatment and Ongoing Care.
3 circles appear under the dotted line:
- Cancer Support Program, aligned with Diagnosis
- Cancer Resource Services, aligned with Referral/Treatment
Cancer Support Program, aligned with Ongoing/Care
Video
Hear Nancy’s story
See how an Optum specialized case manager helps Nancy receive proper treatment.
Cancer Resource Services
Cancer Resource Services (CRS) provides access to top-performing cancer centers across the country, known as our Cancer Centers of Excellence (COE) network. The service is particularly useful for individuals looking for a second opinion on their cancer diagnosis or treatment.
The Optum COE network includes 39 leading cancer centers that meet strict evaluation criteria such as:
- A multidisciplinary approach to care
- Program depth and breadth
- Best-practices medicine
- Patient- and family-oriented programs and services
- Patient volumes
- Treatment planning and coordination
- High-quality clinical research
- Patient safety
The results:
- 50,000+ members supported since 20014
- Plans save on average $14,000 each time they use an Optum COE4
Cancer Support Program
The Optum® Cancer Support Program (CSP) is an integrated approach that closes gaps in care. With CSP, members have access to a specialized nurse case manager and support from an entire team of cancer experts.
CSP nurse case managers provide network guidance, education, pain management, treatment adherence, and palliative and end-of-life care.
Ensuring the patient’s condition is properly managed helps avoid hospitalizations, emergency department visits and inappropriate treatment, thus reducing the total cost of care for clients.
Sources
- National Center for Chronic Disease Prevention and Health Promotion. Health and economic costs of chronic diseases. March 2023. Accessed April 2023.
- Optum Health Solutions analysis from updates posted on FDA website, 2022.
- National Cancer Institute. Cancer statistics. Last updated April 27, 2018. Accessed January 2023.
- 2023 Optum book of business analysis.