Resolve credit balances and recover claim overpayments
Health plans are facing many challenges when it comes to identifying and recovering claim overpayments, including:
- Lack of resources
- Rising costs
- Rapidly changing mandates
- High payment volume
Optum® Credit Balance resolution and recovery services help health plans research and resolve unsolicited and solicited overpaid claims. We help maximize your overpayment recoveries across all lines of business, reducing recovery time, administrative costs and medical expenses.
Unlock additional savings with our Credit Balance resolution services
With more than 25 years of credit balance experience and a large, nationwide network of providers, we combine leading-edge technology with human expertise to help health plans resolve credit balances and maximize overpayment recovery. Our results:
- More than $15 billion in Credit Balance recoveries over the last 20 years
- 1,500 providers in our Credit Balance network
- 98% Credit Balance client retention rate