Addressing workforce challenges in health care

Speaker 1: Our industry is at a pivotal moment. We have faced unprecedented change and labor challenges are right at the center. Today's healthcare workforce is under tremendous pressure. Now is the time to deliver care in new ways, expand the capabilities of our workers, and restore the energy and trust of our teams. Healthcare is evolving to be more equitable, wholistic, and human-centered.

To sustain this momentum, we must provide our teams with an environment where everyone is empowered to do their life's best work. Leaders are already thinking about their workforce in new ways. They're applying artificial intelligence to speed decision support, expanding access through virtual tools, upskilling to extend what employees can do, and accessing technology and services to support new growth.

Imagine the impact of a team equipped with tools, training, and fresh perspectives needed to sustain a modern, high-performing system. At Optum, we see a positive future and we are committed to building a simpler, more satisfying experience for those who need, provide, and pay for care. Let's come together in this moment and explore ways to redesign workflows and re-energize our workforce so healthcare works better for everyone.