Star ratings and CAP requests: The impact on health plans
Optum experts Lauren Sansbury, VP, Payer Solutions, and Tejaswita Karve, senior director, Stars Practice, explore the influence of Star Ratings on corrective action plan (CAP) requests for health plans. They discuss the drop in ratings for many plans and CMS’ ad hoc CAPs for underperformance. Topics include:
- Prioritizing due diligence
- Validating performance
- Implementing corrective action plans
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