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Program operations for state governments

Transform your operations with modern technology complemented by services.

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Continuous modernization and a simplified user experience

Modernize the management of your Medicaid program through improved automation, minimized data entry, streamlined processes and intuitive user-friendly solutions.

Lower your total cost of ownership

Enjoy the flexibility of highly configurable solutions that meet your operational needs

Enhance user adoption

Take advantage of a mobile-first experience built on human centered design (HCD).

Explore our solutions

Provider management services

Designed to alleviate the administrative burden on both Medicaid agencies and providers, Optum Provider Management Services improves the way agencies manage provider relationships and administrative tasks.
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One Assist

Our AI-enabled contact center solution helps states connect providers and members to the answers they need.
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Learn how we can partner with your state to modernize your Medicaid program operations

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