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Optum Infusion Pharmacy for providers

We're the next-generation pharmacy that works for you. You can trust us to provide a simple, personal experience for every moment of care.

Expert care during infusion and beyond

We’re here to support you and your patients from the start. Our pharmacists, nurses, patient care coordinators and benefits experts deliver quality infusion care, so you and your patients can focus on treatment, not obstacles.

Primary areas of care

We provide consistent, convenient and compassionate care for:

  • Immunoglobulin (IVIG and SCIG) 
  • Biologics 
  • Parenteral nutrition 
  • Factor and other bleeding disorder therapies 
  • Anti-infective regimens 
  • Chemotherapy 
  • And more

Complex conditions require specialized care

With infusion pharmacies and nurses across the country, we provide infusions in the comfort of the patient’s home or infusion suite.

Clinical vigilance

You will have 24/7 access to a team of experts that collaborate to monitor your patients throughout therapy.

Convenient logistics

We’ll help you transition your patients from hospital to home quickly and safely.

Continuity of care

Frequent communication from our team to yours keeps you up to date on important information about your patients.

Smooth insurance process

We are in-network with most insurance providers and have an excellent appeals team that can assist if there's a denial.

After several good experiences with the Optum team, I have utilized their services exclusively and I have found them to be outstanding.

Optum Infusion Pharmacy Client

Patient access, safety, convenience and care

At Optum Infusion Pharmacy, we treat you like family. Hear from current patients to learn how we’ve eliminated their health care roadblocks and helped them live their best lives.

Send us a referral and we'll take care of the rest

Our infusion team helps with the entire care journey, from initial referral through treatment.

Why do patients like our suites

Living with a chronic illness is easier when there’s help. We take great care to make patients’ experience smooth from start to finish.

Learn more

Specialty and Infusion Drug List

Use our search tool to find medications that Optum Specialty Pharmacy and/or Optum Infusion Pharmacy can provide or facilitate access to.

  

Infusion services

Send us the referral and we will take care of the rest.
Download our referral forms: Download

Contact our dedicated teams to learn how we can help

For IG (Immunoglobulin) only:

Phone: 1-877-342-9352

Fax: 1-888-594-4844

Hemophilia and bleeding disorders

Phone: 1-855-855-8754

Fax:1-800-311-0185

Alpha-1

Phone: 1-877-342-9352

Fax: 1-877-542-9352

For all other conditions:

Anti-infective medication, chronic inflammatory disorders, parenteral nutrition and others: Click here to find the pharmacy nearest you.

We have site of care options for at home or at our conveniently located infusion suites.

Optum® Infusion Pharmacy has infusion suite locations that provide a safe, flexible treatment option where patients get care from expert infusion nurses and staff. Find a location

Optum Infusion Pharmacy has home Infusion services across the nation and is licensed in all 50 states with more than 1,100 Optum-employed infusion nurses which means we can support your patients when they’re home as well as when they travel outside their local coverage area.

The more options you have for infusion care, the easier it is for your patients to get the treatment they need. 

  • 24/7 clinical support, 365 days a year
  • More than 1,100 Optum-employed home infusion nurses
  • Hands-on pharmacists, personalized nursing and clinical expertise
  • Certified Nutrition Support Clinicians® (CNSC®) on staff across a national network
  • Multi-disciplinary clinical support teams in each local branch
  • Communication – We’ll keep you and your staff updated on clinical feedback and outcomes. Frequent communication with providers and patients includes proactively monitoring your patients’ lab values, drug interactions, tolerance, adherence and clinical status throughout treatment
  • Full coordination with patients and physician offices for administrative convenience and efficiency

We jump in to help resolve insurance denials, geographical challenges, cost concerns and more to get patients on therapy as quickly as possible. We are in network for most major insurance carriers, and are experts in regional insurance requirements, which helps simplify the referral process.

Our experienced appeals team, made up mostly of nurses, overturns 8 out of 10 insurance denials. 1

Optum Infusion Pharmacy is a preferred infusion provider for UnitedHealthcare®

You want to provide your patients with the best care possible. Expand your knowledge with continuing education from Optum® Infusion Pharmacy, a leader in infusion education. Our courses are available year-round and offer one hour of virtual or in-person continuing education (CE) credits for nurses.

Contact your Optum Infusion Pharmacy representative to learn more.

We are a contracted 340B pharmacy for your organization. We can help boost health outcomes by offering unparalleled access to medications, including limited-distribution drugs. Our specialized services are designed to fully support both your organization and your patients.

We partner with patients throughout their treatment experience. Every person’s condition is different, so we work with them and your care team to tailor treatment to each patient’s unique needs.

Learn more

For oral medications please visit Optum Specialty Pharmacy

Featured Articles

Building new possibilities for infusion care

How we are exceeding the evolving needs of the home parenteral nutrition market

Defining the future of alternate-site infusion pharmacy care

Optum tackles the many issues infusion pharmacy care faces as it serves vulnerable patients with acute needs and complex conditions.

 

 

Source

  1. Optum Specialty Pharmacy. Internal analysis. 2020