Our representatives are available by phone to answer your insurance, billing and other nonmedical questions. We can also help you:
- Choose or change your doctor.
- Update your personal information.
- Check on a referral to a specialist.
- Transfer or get your medical and prescription records.
Find more information about helpful topics below.
Disclaimer: Members in San Bernardino, San Diego and Riverside counties can request a copy of benefit provisions, guidelines and protocols informing referral decisions by calling your primary care physician or specialist.