Find your services by state
Optum Arizona
We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. Learn more about MyChart
Looking to pay a bill or view medical records from before October* or December** 2024?
- If you have billing questions, please call 1-800-765-8959, TTY 711.
- Sign in to FollowMyHealth patient portal
* Applicable to patients receiving care from Optum Arizona (excluding the below locations). Use these bill pay or patient portal links if your visit was before October 1, 2024.
** Applicable to patients receiving care from Apricus, Optum Primary Care Baseline, Dobson and San Tan locations. Use these bill pay or patient portal links if your visit was before December 1, 2024.
Optum (formerly HealthCare Partners) and Optum Ambulatory Services Center (ASC)
Use this if you’re an Optum patient in LA or Orange County, or to pay a bill for an ASC visit. Your billing statement will say “Bill ID” in the upper right corner.
Formerly HealthCare Partners or AppleCare Medical Group
If you have an Optum (formerly HealthCare Partners or AppleCare Medical Group) portal account
Formerly Optum Care Medical Group
If you have an Optum (formerly Optum Care Medical Group) portal account
Formerly Optum Care Medical Group West Vista
If you have an Optum portal account and get care in Riverside, San Bernardino or San Diego County
Beaver Medical Group
Pinnacle Medical Group
Optum Colorado
We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. Learn more about MyChart
Looking to pay a bill or view medical records from before December 2024?
- To view medical records for visits before December 1, 2024, visit FollowMyHealth patient portal.
- Pay a bill for New West Physicians in Denver
- If you have billing questions, please call 1-866-274-0907, TTY 711
- Pay a bill for Optum Colorado Springs
- If you have billing questions, please call 1-877-229-3448, TTY 711
- Pay a bill for Mountain View Medical Group
- If you have billing questions, please call 1-866-764-7729, TTY 711
Have questions for our team?
* For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.
* For the Denver metro area, please call customer service at 1-303-425-4680, TTY 711. Our representatives speak English, translation services are available.
ProHealth Physicians
Optum Florida in-person care
To pay for an in-person visit or find your patient portal, choose one of the following:
- If your bill says you had health care services prior to 9/1/24, call 1-877-807-8421, TTY 711. If your bill says you had health care services on or after 9/1/24, visit the patient portal to pay.
- Learn more about our patient portal
Have a question or need information?
We're here to help:
- For Optum Florida primary care billing questions, call 1-877-807-8421, TTY 711.
- For Optum Florida customer service, call 1-800-966-2811, TTY 711, Monday through Friday, 8 a.m. to 5 p.m. ET.
- If you prefer, email us at info.fl@optum.com. Emails will be answered within two business days.
Optum Indiana (American Health Network)
Optum Nevada
We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. Learn more about MyChart
Looking to pay a bill or view medical records from before December 2024?
Please call 1-800-765-8959, TTY 711.
Looking to view medical records from before December 2024? Use the links below to navigate to the appropriate patient portal.
New Jersey (Riverside)
Serves New Jersey and Southern Connecticut:
Optum New Mexico
We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. Learn more about MyChart
Looking to pay a bill or view medical records from before December 2024? Use the links below to navigate to the appropriate link.
Have questions for our team?
For information, call 1-505-900-0932, TTY 711. Our representatives speak English and Spanish.
New York (CareMount)
Serves Hudson Valley, Westchester, Manhattan and Bronx/Riverdale
New York (ProHEALTH)
Serves Long Island and all New York City boroughs (Manhattan, Queens, Brooklyn, and Bronx)
Optum Ohio (American Health Network)
Unity Health Network
Family Medical Group Northeast
Oregon Medical Group
Healthcare Associates of Texas
MedExpress
USMD
WellMed
Optum Utah
We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. Learn more about MyChart
To pay a bill or view medical records from visits before October 1, 2024, contact the numbers below.
For medical records, call 1-844-638-4825 TTY 711.
For billing questions, call 1-800-765-8959 TTY 711.
*If your visit was before October 1, 2024 and your provider was Dr. Vogeler or John Moore from Sandy Family Practice before moving to Optum, visit Healow to view prior medical records or pay a bill.
Optum Care Washington, formerly The Everett Clinic
The Polyclinic, doing business as Optum Care Washington