Skip to main content

Patient support for Optum Ohio

Find our contact information and answers to common questions.

Optum Ohio bill pay

Find out your balance owed and pay your bill online.

Sign in to pay a bill for services received March 16, 2024 or after.

Sign in to pay a bill for services received March 15, 2024 or before.

Optum Ohio patient portal

View your medical records, request an appointment, send messages to your doctor, ask for medicine prescription refills and more.

FAQ

If you have billing questions, please call 1-800-611-8036, TTY 711.

Optum Ohio Headquarters

3825 Trueman CT
Hilliard, OH 43026
Local: 1-614-794-4500
Toll-free: 1-833-319-9364

Find your doctor’s office contact information.

Use our secure online form to ask for a copy of your records. Across our health system, our electronic medical records (EMR) help us give you the care you need, when you need it.

According to the federal Health Insurance Portability and Accountability Act (HIPAA), you have the right to ask for a copy of your medical records if:

  • You are the patient or the parent or guardian of the patient whose records are requested.
  • You are a caregiver or advocate (someone who helps some else get care) who has legal authority to request records on behalf of the patient.

Get medical records.

Accepted health insurance plans