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Optum patient support

Let us help you find what you are looking for.

Care contact information by state

Find phone numbers, helpful links and other contact options.

Housecalls

Call the number on the back of your membership card for assistance. 

Live and Work Well

Get support, answers and expert care for mental health and substance use disorders.

Phone: 1-800-557-5745

Website: Live and Work Well

NowClinic

Sign in for telehealth or call for customer support.

Phone: 1-877-550-1515

Website: www.nowclinic.com

More helpful resources and member support

Find a VA location or community care provider. Call for support or to schedule an exam.

Mental health screening
Free, private and anonymous mental health screening available through Mental Health America. Based on the results, MHA will provide information and resources to help.

If you're in a crisis or thinking about suicide, get in touch with someone immediately:

National Suicide Prevention Lifeline
1-800-273-TALK (8255)
En español 1-888-628-9454
1-800-799-4889 (TTY)
Text "HELLO" to 741741
https://988lifeline.org/

Substance Abuse and Mental Health Services 
Administration (SAMHSA) National Helpline

Free and confidential mental health and substance abuse treatment referral and information services available 24/7 (in English and Spanish)
1-800-662-HELP (4357)
www.samhsa.gov/find-help/national-helpline

Crisis Text Line
Connect with a crisis counselor 24/7 via text
Text “HELLO” to 741741
www.crisistextline.org

Veterans Crisis Line
1-800-273-TALK (8255) and press 1
Text to 838255
www.veteranscrisisline.net

SAMHSA Disaster Distress Helpline
Crisis counselors available 24/7 for anyone experiencing emotional distress related to a natural or human-caused disaster.
1-800-985-5990
Text TalkWithUs to 66746
www.samhsa.gov/find-help/disaster-distress-helpline

Behavioral Health
Find help for mental health, substance abuse and employee assistance programs.

Phone: 1-800-557-5745
Website: Live and Work Well 
Website: Salt Lake County 
Website: San Diego 

Find support for your dental benefits.

Phone: 1-877-816-3596

Find a provider with a specialty in chiropractic, physical therapy, occupational therapy, speech therapy, or complementary alternative medicine.

Phone: 1-800-873-4575

Website: Physical Health Provider Locator 

Find answers to your questions about employer wellness reward activities and incentive plans.

Phone: 1-877-818-5826

WebsiteRally sign in

Find the subrogation/right of reimbursement questionnaire related to the incident in your letter.

Phone: 1-866-876-2791

WebsiteRecovery Facts Questionnaire

Call the number on the back of your membership card.

  

Care support information by state

Find information on patient support in Arizona. 

Find information on patient support in California. 

Find information on patient support in Colorado. 

Find care near you. 

Find information on patient support in Florida.

Find information on patient support in Idaho.

Call Optum Indiana at 1-317-580-6309, TTY 711 (local) or 1-888-255-2246, TTY 711 (toll free).

For billing questions, call 1-800-611-8036, TTY 711.

Find care near you.

Visit our patient portal.

Sign in to pay a bill for services received March 16, 2024 or later.

Sign in to pay a bill for services received received March 15, 2024 or before.

Find care near you.

Call Reliant Medical Group at 1-508-852-0600, TTY 711 (local) or 1-800-283-2556, TTY 711 (toll free).

Find care near you.

Visit MyChart, our patient portal.

Pay a bill.

Find a MedExpress Urgent Care center near you.

Find care near you.

Find information on patient support in Nevada. 

 

To contact our New Jersey offices visit here.

Find information on patient support in New Mexico. 

 

To contact our New York offices visit here.

Optum Ohio

Call Optum Ohio at 1-614-794-4500, TTY 711 (local) or 1-833-319-9364, TTY 711 (toll free).

For Optum Ohio billing questions, call 1-800-611-8036, TTY 711.

Find care near you.

Visit our patient portal.

Sign in to pay a bill for services received March 16, 2024 or later.

Sign in to pay a bill for services received received March 15, 2024 or before.

Unity Health Network

To contact Unity Health Network, fill out our contact form.

To contact GreenField Health:

Call 1-503-292-9560, TTY 711, or fill out our contact us form.

Use our portal to send a secure, private message.

To contact Oregon Medical Group:

Visit our contact us page.

Use MyChart (patient portal) to send a secure, private message.

To contact Portland IPA:

To contact Portland IPA, call 1-503-731-7500, TTY 711, or fill out our contact us form.

Use our portal to send a secure, private message.

Healthcare Associates of Texas

We've offered primary care to families across northern Texas for more than 25 years. Our focus is on delivering superior patient care.

Find care


MedExpress

We offer urgent care and employee health services to people of all ages from 8 a.m. to 8 p.m. daily. No appointment needed.

Find an urgent center


USMD

We provide patient-centered health care across North Texas, focusing on preventive care for healthier, happier patients.

Visit USMD


WellMed

We're focused on bringing proactive, preventive health care to older adults in Texas, Florida and New Mexico.

Visit WellMed

Find information on patient support in Utah.

To contact Optum Care Washington, formerly The Everett Clinic:

Call 1-425-259-0966, TTY 711 (local) or 1-800-533-7035 (toll free).

Use MyChart (patient portal) to send a secure, private message.

To contact The Polyclinic, doing business as Optum Care Washington:

Visit our contact us page.