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Virtual care

Meet with your doctor whether you're at home, at work or on the go.

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Quality care without going to the clinic 

When you have health concerns, you want answers. But not all concerns need an in-person visit with your doctor. That’s where virtual care comes in.  

Virtual care lets you meet with your doctor by phone or video visit. There’s no need to drive or take time off work. All you need is a computer, tablet or smartphone. You can also connect to your doctor and see your health records using the patient portal.  

Virtual care services vary by location. Most health plans cover virtual care, and the cost is usually close to in-person care. Check with your doctor’s office or health plan to learn more. Your doctor can also tell you if a virtual visit is right for your health concerns.   

Note: Virtual care is not for serious or life-threatening concerns. If you need emergency care, call 911.  

Choose the visit that’s best for you

Virtual care gives you several ways to connect with your doctor and get the care you need.


Phone visits

Phone visits work well for:

  • Common concerns, like colds, fevers and allergies  
  • Minor injuries  
  • Follow-up care for long-term problems  
  • Prescriptions and refills
  • Test results

Video visits

Video visits offer the same benefits as a phone visit plus:

  • A face-to-face meeting with your doctor 
  • A visual exam if an in-person exam isn’t needed  
  • The chance to include a family member or friend  

Patient portal

Use the portal to: 

  • Send a message to your doctor 
  • Ask for medicine refills  
  • Set up or ask for an appointment 
  • See test results and your health records 
  • Create an account for a caregiver or family member to help you
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Patient information

Prepare for your visit

To make the most of your virtual visit, plan ahead. Think about what you want to tell and ask your doctor. Then write it down.

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The right care at the right time

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Specialty care

We offer a wide range of specialty care to help meet your health needs.

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Urgent care

Urgent care is for medical concerns that need attention fast but aren’t life-threatening.

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Chronic condition care

If you have a long-term health problem like diabetes, we offer the support you need.   

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