Access the MyChart patient portal
MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments and more. Learn more about MyChart.
Accepted health insurance plans
We accept a variety of commercial and Medicare Advantage plans.
Transfer medical records to and from Optum Colorado
For patients that receive care with Optum Colorado primary and specialty care clinics, you can request to transfer your medical records to or from Optum.
Contact us
Please call us if you have questions. Our representatives speak English, and translation services are available.
For Colorado Springs and the Pikes Peak region, please call customer service at 1-719-522-1133, TTY 711.
For the Denver metro area, please call customer service at 1-303-278-4600, TTY 711.
Common questions about your doctor visit
To make an appointment with Optum Colorado, sign in to your patient portal on MyChart or call your provider’s location. TTY 711 for all numbers.
For Optum Colorado in the Pikes Peak area, call:
- Primary care: 1-719-522-1133
- Pediatrics: 1-719-522-1134
- Dermatology: 1-719-228-0400
- Gastroenterology: 1-719-473-6115
- Neurology: 1-719-578-8666
- Orthopedics: 1-719-447-1000
- Pulmonology: 1-719-227-7800
- Sleep Center: 1-719-866-6627
For Optum Colorado and New West Physicians in the Denver metro area, call:
- Primary care: 1-303-278-4600
- Pediatrics: 1-720-929-8300
- Clinical research: 1-719-226-8020
- Endocrinology: 1-303-716-8027
- Neurology: 1-303-716-8027
- Podiatry: 1-303-716-8027
- Spine & Sports Medicine, Optum Specialty Center: 1-303-238-4277
- Spine & Sports Medicine, Optum South Specialty Center: 1-303-716-8027
- Rheumatology: 1-720-494-4700
- Email: copatientexperience@optum.com
- Phone: 1-719-463-5518, TTY 711
You may receive a patient satisfaction survey after your visit, and we hope you take a few minutes to fill it out. Your feedback helps improve the care we offer.
Do you know that the average cost of an emergency room (ER) visit is 10 times higher than an urgent care visit? We’ll help make sure that you get the right care at the right time — 24 hours a day, 7 days a week.
Denver metro area: call us first
If you need care, call your doctor's office even if it's after hours. Our care team will guide you to the right place, saving you time, hassle and money.
In Denver, we work with DispatchHealth to offer safe, convenient and affordable care in your home for urgent health needs that do not require an ER visit.* Get the care you need and recover comfortably at home.
Phone: 1-720-868-5984
Website: DispatchHealth.com
Hours: 7 a.m. – 10 p.m., 7 days a week, including holidays
No preregistration needed.
New West Physicians and Mountain View Medical Group are a part of Optum Colorado. Some of our offices are now combined. You’ll find the same trusted providers under a new name.
Our Littleton area clinics are now in our Southpark Lane location. Arapahoe Internal Medicine and Family and Internal Medicine at Highlands Ranch are now combined and renamed to:
Optum Primary Care–Littleton
8199 Southpark Lane, Ste. 100
Littleton, Colorado 80120
1-303-730-3332
Our Arvada Area Clinics are now in our Kipling Street location and have been renamed. Arvada Family Medicine, Arvada Internal Medicine and Family Health Care Center are now combined and renamed to:
Optum Primary Care–Arvada
7950 Kipling St., Ste. 101
Arvada, Colorado 80005
1-303-278-4600
Mountain View Medical Group fully integrated into Optum Colorado as of June 2025.
Our MVMG Briargate Medical Associates clinic merged with Optum Briargate on April 1, 2025. They can now be found at:
Optum Briargate
2405 Research Parkway, 2nd Floor
Colorado Springs, CO 80920
1-719-522-1133, TTY 711
MVMG Centennial merged with Optum Medical Center Point Family Medicine on June 30, 2025. They can now be found at:
Optum Medical Center Point Family Medicine
1633 Medical Center Point
Colorado Springs, CO 80907
1-719-522-1133, TTY 711
Our Denver West clinic has consolidated into nearby clinics. Find your provider at their new location.
To transfer your medical records to or from Optum Colorado, you must fill out a medical release form. If you are transferring medical records to Optum Colorado, please complete the form and bring it to your doctor's office upon completion. View and download the necessary forms here.
Your MyChart account gives parents, caregivers and legal guardians proxy access to their child’s health information. With proxy access you can do almost anything you can with your own personal account, with the following limitations based on the child’s age:
Ages 12 and under
Parents, caregivers and legal guardians can:
- Pay bills
- Schedule appointments, including well-child checks
- Send messages to their child's doctors and health care providers
- View immunization records, test results and more
- View upcoming and past appointments
Ages 13–17
Once a child turns 13, there are some changes to what parents, caregivers and legal guardians can see in a child's MyChart account.
You can still:
- Pay bills
- View immunization records.
However, to protect the child’s privacy, sensitive information related to appointments, test results and medications are no longer available. This offers teens a safe space to seek medical care and guidance.
Ages 18 and older
Once a child turns 18, parents, caregivers and legal guardians no longer have access to their child's health record in MyChart. You will have to be granted access by the adult child.
A person 18 years old or older can choose to grant access to another person from their own MyChart account by following these steps:
- Go to "Share MyRecord Activity"
- Select "Friends and Family Access"
- Click "Invite Someone"
*For life-threatening and time-sensitive injuries and illnesses, patients should call 911 or go to the nearest emergency room. DispatchHealth shouldn’t be used in a life-threatening emergency and doesn’t replace your primary care provider.