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Informational

Welcome, Healing Arts Family Medicine, New West Physicians, MVMG and Colorado Springs patients:

You're in the right place. Pay a bill, access the patient portal or contact customer service.

Health care

We provide affordable and personalized care

How can we help?

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Financial

Accounts to help you save and pay for health care expenses

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  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2026

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

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  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Infusion therapy in Colorado

You'll find safe, trusted care at our infusion centers designed for your comfort.

Integrated infusion center

Our infusion centers are housed in our rheumatology clinics in Colorado. We offer many types of infusion therapy, including: 

  • Biologic therapies 
  • Immune globulin therapy 
  • Immunotherapies 
  • Steroid infusions 
  • Therapeutic phlebotomy

Additional infusion services

We have on-site lab services at 4 of our 5 centers for your convenience. This means fewer appointments and visits to doctor’s offices and more time for yourself. If you have a port, we also have trained and skilled nursing staff capable of accessing the port for your infusion treatment.

See your medical records

Register for MyChart

You can see your health information with the MyChart patient portal. Simply register for an account, sign in and view your information any time on your computer or smartphone.

MyChart features

With the MyChart patient portal, you can:

  • Check test results
  • Connect with your care team
  • Request prescription refills
  • Review your complete health history
  • Schedule appointments with your doctor

How to get started

Get the Optum MyChart app for iPhone or Android and register for an account. Then you can sign in and view your health information.

master

Why choose an Optum infusion center?

Our trusted team are experts in the latest infusion tools and techniques to give you safe, thoughtful and effective care. 

Leading-edge centers

Our infusion facilities are equipped with advanced technology and staffed by attentive care teams.

Personalized approach

Every treatment is tailored to your goals with compassion, support and clear communication. We work closely with your referring provider.

Patient comfort

Our infusion centers are designed to reduce stress and promote comfort, with quiet spaces.

Wide range of therapies

We offer treatments for complex and chronic conditions, including autoimmune diseases and cancer.

FAQ

Infusion therapy FAQ

Infusion therapy is used to treat:

  • Autoimmune diseases like rheumatoid arthritis, lupus and Crohn’s disease
  • Cancer
  • Chronic illnesses like kidney disease, osteoporosis and ulcerative colitis
  • Dehydration and nutritional deficiencies
  • Infections requiring IV antibiotics
  • Neurological conditions such as migraines and multiple sclerosis 

You’ll be seated in a comfortable chair, monitored by trained staff and receive your treatment in a quiet, supportive environment designed for healing.

Preparation tips:

  • Bring entertainment (books, headphones, etc.).
  • Get a good night’s sleep.
  • Some infusions may require fasting — your provider will inform you.
  • Stay well-hydrated.
  • Wear comfortable clothing.

Infusion times vary depending on the treatment. Some infusions take 30–60 minutes, while others may take several hours. Your care team will provide details before your appointment.

Most patients report minimal discomfort. The initial needle insertion may cause a brief pinch, but many centers use numbing sprays to reduce pain. If pain occurs during the infusion, patients should notify staff immediately.

Side effects depend on the medication. Our team will monitor you closely for side effects during treatment.

Infusion therapy side effects can include: 

  • Fatigue
  • Headache
  • Mild discomfort at the infusion point
  • Nausea

In most cases, yes, you can drive after infusion therapy. Your care team will advise you based on your specific treatment.

Chemotherapy and infusion therapy are not the same, but they are closely related. 

Chemotherapy is a type of cancer treatment that uses drugs to kill or slow the growth of cancer cells. Chemotherapy has many delivery methods, including infusion therapy, oral pills, injections and direct delivery.

Infusion therapy is used for a wide range of treatments — not just cancer. It’s a method that delivers medication directly into the bloodstream through:

  • A vein (IV)
  • Under the skin (subcutaneous)
  • Into muscles (intramuscular)
  • Other targeted areas

Office locations

Find infusion therapy at any of our locations in Colorado.

Insurance coverage options and support

See which insurance plans are accepted and find further assistance.

Accepted health insurance plans

From UnitedHealthcare to Tricare, see what plans we accept across our pediatric clinics.

Patient support

Need assistance or have questions? We'll help you find what you're looking for.

Resources

Helpful resources

Article

A surprising way to ease chronic pain

A new study points to a unique mindfulness therapy as a promising coping strategy for people living with chronic pain.

Article

What you need to know about cancer

Finding out you have cancer can be overwhelming. Learning what cancer is, how it starts, and what you can do about it can help you feel more confident about your health.

 

Article

Chronic pain management

Chronic pain can affect physical, emotional, and mental well-being. Effective management strategies can offer hope to those seeking relief.

Disclaimer

*Infusion therapy services vary by location. Check with your Optum doctor’s office to learn what’s available in your area.

Optum arranges for or provides medical and other clinical services in accordance with laws in each state it operates. Physicians or providers referenced on this website are to those who are either part of independent practices or to those medical practices managed by or owned, where permitted, by Optum. In all circumstances, physicians and other licensed professionals have complete authority for all medical decision-making and patient care. Optum does not determine or set the methods, standards, or conduct of the practice of medicine or health care provided by any of the practices or their physicians or other licensed professionals.