Infusion suites

Optum® Infusion Pharmacy gives you flexible, convenient and safe care.

Find a location

Optum Infusion Pharmacy infusion suites are set up to help you succeed with your treatment.

We have infusion suites across the country. With openings seven days a week, including evenings and weekends, you can set up a time that works with

your schedule.

We have private and semi-private infusion spaces.

Talk with your nurse about which you prefer before you arrive.

When you arrive, ring the doorbell to let the staff members know you're there.

Anyone who comes to an Optum infusion suite is let in by a staff member.

Soon a nurse will take you back to the infusion chair for your treatment.

We give you individual attention.

In many cases, each patient in our infusion suite has their own nurse. Getting an infusion can make you feel cold.

We recommend that you bring a sweater or jacket just in case.

But we'll give you a blanket if you need one too.

As you get settled, your nurse may ask you some questions,

How you're feeling that day and whether you've had infusions before.

This helps your nurse understand how you've responded to infusions in the past.

It also establishes your health history, whether you've had a recent infection or fever.

All these things are important to make sure your infusion goes smoothly.

Before every infusion, we make sure it's safe for you to proceed.

Your nurse will check your blood pressure and other vital signs as

directed by your doctor.

If they have any questions about the results, they'll call your doctor to talk about next steps. Where your

nurse starts your infusion depends on your condition and treatment.

A temporary intravenous catheter might be in your hand or arm or with a port or venous access device you already have in place.

Once the IV has been inserted, the nurse will flush it with saline to make

sure it's clean.

Then they'll set up your infusion.

Not every infusion takes the same amount of time.

When you set up your appointment, the nurse will talk

to you about how long you can expect your infusion to take, including any monitoring time afterward.

This will help you know what to bring with you.

During your infusion, the staff will make sure you're comfortable.

The infusion chairs recline so you can have your feet raised if it's more comfortable.

You can read a book or magazine, watch TV, or even take a nap.

Your nurse will check on you throughout the infusion.

They may take your vital signs if your treatment requires it.

They'll also monitor how much time you have left and adjust the rate of your infusion if they need to.

During your treatment, tell your nurse if you don't feel well.

When your infusion is done, your nurse will disconnect the infusion line

and make sure your infusion site is clean.

If you had a peripheral intravenous catheter inserted, it will be removed now.

Once your infusion is complete, your nurse will talk with you about follow-up appointments.

You'll learn about signs to look for after your infusion and when you might need to talk with your doctor or pharmacy.

You can call us 24/7, if you have any questions.

That's all it takes to get an infusion from our expert staff in the controlled, comfortable environment of an Optum infusion suite.

Visit our website to learn how to get started.

More convenient infusions

Our infusion suites provide a safe, flexible treatment option. Watch how personalized your care will be from the moment you arrive.

3 reasons to choose an Optum infusion suite

Infusion treatments are a big part of your life. Learn how our suites’ flexibility, convenience and safety can help give you more control over your day.

Download the PDF

In their own words

Hear from our expert nurses and pharmacists. They have one goal: to deliver the safest, most effective infusion care for each patient.

Sarah

Nurse supervisor

Video

Matthew

Director of pharmacy

[Text On Screen – Optum]

[SOFT MUSIC PLAYING IN BACKGROUND THROUGHOUT]

[Text On Screen – Optum Infusion Suites Flexible, convenient and safe]

[MATTHEW HASIAK SPEAKING ON SCREEN]

[Text On Screen – Matthew Hasiak, PharmD, Director of Pharmacy, Optum Infusion Pharmacy]

MATTHEW HASIAK: One of the best things we do in this company is care and I think our patients can tell that we care.

[VIDEO OF INFUSION SUITE WORKER AT COMPUTER]

You’re calling here, you’re talking to people.

[VIDEO OF INFUSION TECHS ORGANIZING SUPPLIES]

Those refill calls, typically, it’s the same pharmacist or same technician you’re talking to over and over so you get to know the patient.

[VIDEO OF HALEY GETTING INFUSION]

The patient gets to know you. You have conversations weekly.

[VIDEO OF MAN GETTING INFUSION]

So you truly get to know them and you’re invested

[MATTHEW HASIAK SPEAKING ON SCREEN]

MATTHEW HASIA: and really care about them getting better.

[Text On Screen – Optum]

[END MUSIC]

[Text On Screen – Optum]

[SOFT MUSIC PLAYING IN BACKGROUND THROUGHOUT]

[Text On Screen – Optum Infusion Suites Flexible, convenient and safe]

[RACHEL SPEAKING ON SCREEN]

[Text On Screen – Rachel, Living with Crohn’s disease]

RACHEL: You talk to anybody with chronic illness that deals with having to come in for meds or anything like that, and they will tell you that the nurses

[VIDEO OF RACHEL GETTING INFUSION AT INFUSION SUITE]

make our lives so much better. Optum hires incredible nurses and everyone that I have had here has been awesome.

[Text On Screen – Optum]

[MUSIC END]

Video

Rachel

Living with Crohn's disease

Why do patients prefer our suites?

Living with a chronic illness is easier when there’s help. Hear patients describe how their expert infusion team helps them work and live their life to the fullest.

[Text On Screen – Optum]

[SOFT MUSIC PLAYING IN BACKGROUND THROUGHOUT]

[Text On Screen – Optum Infusion Suites Flexible, convenient and safe]

[RACHEL SPEAKING ON SCREEN]

[Text On Screen –Rachel, Living With Crohn’s disease]

RACHEL: The first time I came in for infusion, I was so scared.

[HALEY SPEAKING ON SCREEN]

[Text On Screen – Haley, Living with Crohn’s disease]

HALEY: There’s a lot of negative that comes with having this disease and nobody knows it. Nobody can see it.

[RACHEL SPEAKING ON SCREEN]

RACHEL: No one wants to be tethered to these things.

[HALEY SPEAKING ON SCREEN]

HALEY: I remember the first day I walked in here, I was so nervous.

[VIDEO OF RACHEL GETTING INFUSION AT INFUSION SUITE]

MATTHEW HASIAK VOICEOVER: Nobody is comfortable getting IV infusions

[VIDEO OF HALEY GETTING INFUSION AT INFUSION SUITE]

but we’re trying to do everything possible to make it as easy as possible.

[MATTHEW HASIAK SPEAKING ON SCREEN]

[Text On Screen – Matthew Hasiak, PharmD, Director of Pharmacy, Optum Infusion Pharmacy]

MATTHEW HASIAK: The nice thing about the infusion suite is you don’t have to worry about having all the supplies in your home.

[SARAH REIMER SPEAKING ON SCREEN]

[Text On Screen – Sarah Reimer, BSN, RN, IgCN RN Supervisor, Optum Infusion Pharmacy]

SARAH REIMER: It’s all just here and then they sign their delivery ticket and then they don’t have to worry about counting their supplies

[VIDEO OF INFUSION TECH ORGANIZING SUPPLIES]

or making sure that they have everything.

KATIE FRICKE VOICEVER: I think it’s important to them because they don’t have to think about anything.

[KATIE FRICK SPEAKING ON SCREEN]

[Text On Screen – Katie Fricke, BSN, RN, Nurse, Optum Infusion Pharmacy]

They just have to be present and we take care of everything for them.

[RACHEL SPEAKING ON SCREEN]

RACHEL: You talk to anybody with chronic illness that deals with having to come in for meds or anything like that, and they will tell you that the nurses

[VIDEO OF MAN GETTING PREPPED FOR INFUSION]

make our lives so much better.

[VIDEO OF NURSE ADMINISTERING INFUSION]

[VIDEO OF HALEY GETTING INFUSION AT INFUSION SUITE]

HALEY VOICEOVER: It’s almost like you develop a relationship that’s almost family and you’re with them for so long and they’re the ones that are making you feel better. It’s like, I respect them so much. I genuinely think a nurse can change a patient’s whole view

[HALEY SPEAKING ON SCREEN]

HALEY: on their disease and their whole experience.

[VIDEO OF MAN GETTING PREPPED FOR INFUSION]

KATIE FRICKE VOICEVER: Kind of putting yourself in their shoes. Seeing how they would feel having to go through this

[KATIE FRICKE SPEAKING ON SCREEN]

KATIE FRICKE: specific disease and just working with them through it and understanding that they’re going to have tough times.

[VIDEO OF RACHEL GETTING INFUSION AT INFUSION SUITE]

RACHEL VOICEOVER: We laugh. They cry with me when I’m having a bad day, those kinds of things.

[RACHEL SPEAKING ON SCREEN]

RACHEL: And so that’s the element I think that helps make this easier.

[SARAH REIMER SPEAKING ON SCREEN]

SARAH REIMER: I think any time I get to take care of a person I’m a better person because of it. I learn something new every day.

[HALEY SPEAKING ON SCREEN]

HALEY: My advice to anyone coming to get infusions, especially here, is to not be scared or nervous. It’s really hard not to but at the end of the day, everyone here is so welcoming.

[VIDEO OF RACHEL GETTING INFUSION AT INFUSION SUITE]

MATTHEW HASIAK VOICEOVER: If you’re a patient, you should choose Optum Infusion because we truly care about your care.

[Text On Screen – Optum]

[END MUSIC]

Find an infusion suite

Visit our locations page to find the infusion suite nearest you.

Find a location

Helpful information

Alpha-1 antitrypsin deficiency
IV antibiotics and IV antifungal
Autoimmune/immune deficiencies
Chemotherapy/oncology
Crohn’s disease and ulcerative colitis (biologics)
Hemophilia and bleeding disorders
Immunoglobulin
Inotropic therapy/cardiac care
Multiple sclerosis
Parenteral nutrition
Rheumatoid and psoriatic arthritis (biologics)
Transplant

Visit our contact page to find the best way to get in touch.

Our pharmacists, nurses, patient care coordinators and benefits experts deliver full-service infusion care, so patients and providers can focus on treatment, not obstacles.

Our extra care and support includes:

Live in-person, virtual or phone support with a clinician
Disease- and therapy-specific education, support and tools

Providers: Click the link below to refer a patient.

Referral forms

Health care

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Financial

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Pharmacy

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Infusion suites

More convenient infusions

3 reasons to choose an Optum infusion suite

In their own words

Sarah

Matthew

Rachel

Why do patients prefer our suites?

Find an infusion suite

Helpful information

Health care

How can we help?

Helpful links

Financial

How can we help?

Helpful links

Pharmacy

How can we help?

Helpful links

Infusion suites

More convenient infusions

3 reasons to choose an Optum infusion suite

In their own words

Sarah

Matthew

Rachel

Why do patients prefer our suites?

Find an infusion suite

Helpful information

Primary areas of care

Contact us

Clinical expertise

Referral forms